We also encourage you to reach out to your local police department to notify them of the theft. You can find more information on reporting mail theft here įor Fedex deliveries you can contact Fedex customer service (1-80) so seek additional information on your delivery and to report any issues. Reach out to your local police department to notify them of the theft. If your package was delivered and you did not received here is what you can doįor USPS deliveries, you can file a mail theft complaint with the U.S. If you have experienced issues with packages being stolen in the past, we encourage you to consider having your order shipped to your place of work or contact us to request a signature upon delivery. We encourage you to track your package and sign up for delivery alerts from the carrier so you can make arrangements to retrieve your package as soon as possible. We are not responsible for packages that are scanned delivered by the carrier and have been stolen or misplaced. Any other fees associated with the return such as import duties or return shipment fees will also be deducted from the refund. If you request to have the item reshipped, we will invoice you for shipping. The buyer will be responsible for any and all charges that your country may apply for importing a good into your country.Īny packages that is returned to our facility as undeliverable, or refused will be subject to a 20% restocking fee on the frame and the lenses are subject to the return policy. If purchasing from outside the US please note it is the buyers responsibility to determine if any Duties and Taxes will be assessed by the importing country based on current laws governing imports. If you added prescription lenses to your order please allow an additional 1-5 business days for your order to process.Īll Washington State customers will be charged sales taxes as we are required to collect for the State of Washington. Delivery times exclude weekends, and holidays. Your actual delivery date may vary due to the products availability as well as your delivery location and any unexpected weather conditions. Please refer to your country customs policies.In-Transit Time + Processing Time = Delivery Time International orders may incur an additional customs fee. Sunglasses and glasses usually come off the back order in 2-3 weeks.īecause of high demand for the brand name glasses, some frames and colors are ordered from Italy, it usually takes 2-3 weeks to receive frames from Italy. Depending on your location and our inventory situation usually takes another 3-5 days for you purchases to arrive.ĭue to Covid-19 are experiencing shipping delays between 3-8 days, and your order should ship in 7-15 days Rest assured, we are fulfilling all orders, and your order will be shipped and delivered to you.īecause of high demand for the brand name glasses, some frames and colors may be on the back order. Using the date of you invoice as a reference, please allow a 3-7 business days processing period, and an additional 2-3 business days for orders with the prescription lenses. Please provide your order number in the message.Ĭurrently, we ship all packages via USPS, or UPS. Include the order number and the product you would like to return in the message as well.
We cannot accept returns after 120 days after the delivery. Tempered with or intentionally damaged merchandise will not be refundable. Returns missing any original materials or damaged will go through a return review and may incur restocking fee of up-to 20%. Returned items must be in their original condition, contain all original boxes, warranty cards, and certificate of authenticity. Returns must be made within 120 days of you taking delivery of the order.
DKNY Donna Karan New York Carrying Caseįor any reason you are not completely happy with your purchase, simply return it, we will be happy to offer you an exchange or a refund.DKNY Donna Karan New York DY4687 Cat Eye Eyeglasses.
The DKNY Donna Karan New York DY4687 Cat Eye Eyeglasses include following features:ĭKNY Donna Karan New York DY4687 Cat Eye Eyeglassesġ20 Days Money Back and No Restocking Fee DKNY design collection blends a shared vision of classic and modern with sleek yet bold styling, Expertly crafted with superior quality and durability.ĭKNY Donna Karan New York DY4687 Cat Eye Eyeglasses are part of beautiful DKNY family of eyewear. Cat Eye Eyeglasses blends a shared vision of classic and modern with sleek yet bold styling. DKNY Donna Karan New York DY4687 Cat Eye Eyeglasses in 3688-BLACK, with plastic front and plastic temple materials.
0 kommentar(er)
